Shipra Varshney
11 Years Overall Experience
Functional Areas
Education
IIM Indore
MBA
2025-26
Vishveshwarya Institute of Engineering and Technology
Bachelor of Technology (Information Technology)
2009-13
Accomplishment
First Position in Class 12th
Received scholarship from Mohan Lal Swaroop Trust for securing First Position in Class 12th in Kendriya Vidyalaya
First rank of the batch (~900 students) in B.Tech
Secured First rank of the batch (~900 students) in B.Tech.(1st year) by Vishveshwarya Institute of Engineering and Technology.
Best Speaker
Best Speaker at Club Level and Area level, Best Evaluator of Speech, Most Active Listener at Toastmasters International
Art/Painting Competition Winner, Doodler
Bagged awards in Art/Painting at school, college and corporate (TCS) level. Pursue creative interests through doodle art on Instagram (@doodlebyshipra).
Xcelerate Warrior and Contextual Master Awards
Awarded Xcelerate Warrior and TCS Inspire Member for learning new technologies and Methodologies. Awarded Contextual Master Award for exceptional client relations and client knowledge base
Best Team Player
Received Best Team Player Award 8 times by TCS
Best Team Award
Received Best Team Award 3 times by TCS
Event Secretary at GYANAGNI – Intercollege Tech Fest (2012)
Coordinated planning, logistics, and communication for multi-college technical events, ensuring smooth execution and high participation.
Student Coordinator at National Conference on Emerging Trends in Engineering and Technology (ETEAT-2013).
Assisted in organizing and coordinating technical sessions, managing participants, and ensuring smooth execution of conference operations.
Certification
McKinsey Forward Learner
Completed McKinsey’s global learning program focused on mastering adaptability, structured problemsolving, impactful communication, and resilience for future-ready professionals
2025
KPMG Lean Six Sigma Green Belt
Certified in data-driven process improvement through KPMG’s Lean Six Sigma Green Belt program, focusing on eliminating inefficiencies, reducing variation, and driving operational excellence using DMAIC methodology.
2025
CSPO - Certified Scrum Product Owner
Certified in Agile product management, with expertise in defining product vision, managing product backlogs, and maximizing value delivery through Scrum practices.
2025
Salesforce Certified Associate
Validated foundational understanding of the Salesforce ecosystem, including CRM fundamentals, navigation, reporting, and key platform features across Sales, Service, and Marketing.
2023
SAFe (6.0) Practitioner
Certified in Scaled Agile Framework (SAFe) with capabilities in Agile Release Trains, team alignment, and enterprise-level Agile implementation.
2023
Salesforce Certified Administrator
Proficient in Salesforce administration, including user management, data security, reports, dashboards, and process automation.
2020
Appian BPM Analyst
Certified in Appian’s Business Process Management platform, with skills in modeling, automating, and optimizing enterprise workflows.
2018
ITIL Foundation
Certified in IT Service Management fundamentals under the ITIL 2011 framework, with knowledge of core concepts, service lifecycle stages, and key processes for delivering efficient and aligned IT services.
2015
Experience
Tata Consultancy Services
11 Years
Assistant Consultant
Mar' 14 - Mar' 25
- Spearheaded end-to-end development and testing of key client applications using Appian BPM Suite, following Agile methodologies.
- Contributed to securing a $600K project with a leading biopharmaceutical client through active participation in negotiations
- Introduced and implemented process enhancements at TCS, leveraging GenAI to optimize efficiency and reduce costs.
- Independently managed mission-critical business partners engagements, ensuring operational continuity and stakeholder satisfaction.
- Mentored and trained new hires, accelerating onboarding and enhancing team productivity.
- Independently led Disaster Recovery (DR) exercises for several high-impact applications, ensuring compliance and operational continuity.
- Recognized as one of the most proficient team members in change management and stakeholder communication across the group.
- Sound knowledge of Drug Discovery to Development Process including Regulatory Affairs, Pharmacovigilance, Labelling of drugs
- Implemented enterprise level architecture solutions in Liquent InSight for Regulatory Submission Management Systems (FDA/EMA), FileMaker Pro, MS Word add-in to streamline Regulatory Writing, cloud platform (Citrix, AWS) ensuring compliance with regulatory standards (GxP, HIPAA etc.)
- Led IT infrastructure setup and deployment for multiple stakeholders, ensuring seamless integration and zero disruption to daily business operations.
- As a part of Support Project, involved in below activities on a daily basis:
- Requirement Gathering, Budgeting of application enhancements; Administering Project Kickoffs/Implementation meetings
- Drafting Monthly Status Reports and presenting them during client meeting, Giving daily/weekly updates to clients/stakeholders
- Performing regular checks on activities for quality assurance, reports, defects, protocols and open tickets per SOPs.
- Rendering technical support to development, test and production of applications.
- Managing onsite and offshore activities for each release. Drafting/Updating Requirement/Design/SOP/RTMs etc docs
- Coordinating with multiple clients, business stakeholders, vendors, infrastructure teams for requirement analysis and handing over to the technical team.
- Monitoring different jobs and daily tickets, performing RCA and resolving issues, SLA/TAT management.