Program and Project Management

• Played the role of program manager for a high visibility Dutch Banking transformation program having 50+ people and 8 teams; involving implementation of Salesforce, NCino and Azure
• Facilitated Stakeholder management in a multi-vendor program spread across 6 time zones and 10 locations
• Implemented track-based work optimization based on Agile POD delivery structure
• Part of innovation track (Focused on GenAI, Cloud optimization) for client; resulting in average annual savings of $2 Million
• Helped client optimize between T&M, Staff Augmentation and Managed Services models
• Created monthly reports to be submitted to Company and Bank executives

IT Consulting, Strategy & Digital Transformation

• Led 3 end to end transformation/modernization projects for leading banks
• Setup multiple Agile/DevOps COEs, circles and chapter-based structures in multiple projects enhancing knowledge management and bringing about T-Skilled teams
• Created a continuous improvement framework using principles of Lean, XP, Kanban, Kaizen
• Performed Agile, DevOps and Cloud assessments for BFSI clients to create As-Is state
• Coached & Trained 100+ Senior Executives, Managers, Product Team as part of Top-Down transformation strategy
• Designed DAD (Disciplined Agile Delivery) based frameworks, adopted SAFe, LeSS and other Scaled Agile Frameworks
• Led a team of 4 to complete a transformation for a Dutch bank consisting of 100+ teams and 1100 people
• Created roadmaps and implementation plans depending on the To-Be state and leading industry practices
• Part of advisory team working on creating strategies based on 3-pronged approach of people, process and technology

Pre Sales and Client Engagement

• Part of the core Financial Services Digital Transformation Pre-Sales Team
• Drove a revenue growth of approx. $1.5 million for a Dutch Bank through consultative pre-sales
• Created POCs and conducted demos for multiple Infosys products
• Created quarterly pipeline based on opportunity mining and customer profiling
• Expert in creating operating and governance models, drafting success stories
• Played the role of Package Integrator collaborating with Sales and Technical teams for large deal (>$50M) proposals
• Worked on multiple Digital Transformation RFIs & RFPs for BFSI clients

• Established Agile adoption framework helping teams transition to Scrum in 4 -6 months
• Spearheaded Agile transition for 3 teams improving time to market by 15% and customer satisfaction from 2 to 4.1
• Coached 4 teams (Scrum Masters, Product Owners) on Agile & Scrum values and facilitated continuous improvement

• Played the role of RTE (Release Train Engineer) by facilitating PI (Program Increment) for 1 ART consisting of 7 teams (73 people) resulting in 20% improvement in predictability and 30% more value delivery
• Coached Scrum Masters for better coordination resulting in faster average impediment resolution times
• Conducted training for team members, managers and stakeholder on Agile, Scrum, JIRA, Confluence on efficient ways of working and usage of tools
• Implemented multiple Lean, DevOps, Agile practices resulting in 25% lesser lead time

• Played the role of Scrum Master for the team
• Improved velocity for Scrum team by 25% leveraging Scrum, Kanban, XP, Lean and other frameworks 
• Helped Product Owner in maximizing value delivered by continuously working with the team to refine the backlog and ensuring on time delivery and reducing overall feature delivery timelines by 30%
• Improved CSAT score from 6.3 to 8.4 via continuous feedback loops and mood monitor reports

• Developed 200+ automation test scripts, achieving 85% test coverage and reducing regression testing time by 60%
• Integrated Selenium with Jenkins for CI/CD improving defect detection by 30% and ensuring 95% defect resolution.
• Built a POM framework with Java and Maven, cutting script maintenance by 45% and reducing manual efforts by 25%