Business Analyst(Requirement Elicitation, PBI creation, SME Engagement)

• Led the Digital transformation of a complex month-on-month reconciliation-forecasting FTE business process by working with 4 Finance Heads across 3 regions utilizing tools Miro, Wireframe and Appian deploying multiple channels – one on interview, workshops and document analysis for requirement consolidation resulting in 80%-time reduction for a life-science client.
• Achieved 100% requirements traceability across the SDLC by pioneering and building a knowledge repository management system leveraging Azure DevOps integrating business requirements into User Stories, Bugs ,Test cases and Change Tracker
• • Created a comprehensive SDLC process playbook to structure the cross-functional stakeholder review, feedback and approval sign-off procedures, which streamlined project workflows and resulted in more efficient project delivery.

Agile Project Management & DevOps(Scrum)

• Drove a 10 % improvement in time to production by developing roadmap that aligned investments with critical business goals
• Transformed the release process by establishing CI/CD pipelines using DevOps framework to achieve 50 % faster release cycle

Pre Sales and Client Engagement

• Collaborated with business leaders in 2 pilot discovery sessions, uncovering 2 Appian use cases to improve business process
• Successfully executed (POCs) resulting in a pipeline of 5 new Appian projects estimated at an effort of 4500 Build-hours

• Implemented the Application Portfolio Rationalization for enterprise applications, assessing system usage, business value, and technical fit by collaborating with multiple stakeholders
• Portfolio SPOC for the project transition that involved transition planning, knowledge acquisition plan, secondary support, primary support, and steady state phases
• Identified the upstream and downstream dependencies and formulated the Cloud migration strategy and as well as coordinated the implementation

• Led the solution delivery for various enterprise application in Agile methodology from Requirement gathering to Production release
• Experienced in end-to-end management of Incident, Change, and Problem processes, with a strong foundation in SDLC and Application Lifecycle Management
• Facilitated Change Advisory Board (CAB) discussions to evaluate change impacts, support decision-making, and uphold operational and compliance standards

• Designed and developed web applications from the ground up using ASP.NET (OOP methodology) MVC framework, MS SQL Server, HTML, and CSS
• Partnered with cross-functional global teams to architect, implement, and deliver scalable models and applications.
• Created 10+ process improvement tools and checklists using VBA scripting and MS Excel, resulting in significant reductions in cycle time and defects per cycle, while enhancing overall customer satisfaction
• Performed release management and product demos