Strategic Program and Business Development:

• Headed NAAC program to successfully achieve ‘A’ grade by NAAC in 4 years by building teams, inducing operational efficiency and change management to restructure organisation hierarchy by adopting national guidelines.
• Strategically Launched Programs of Vocational Education certified by National Council of Vocational Training to create deep market penetration to increase enrolments for polytechnic and engineering programs in institute by 30%
• Early move advantage of launching and running new programs in Artificial Intelligence, Machine Learning and Data Sciences to improve employability standards to 50% as part of competitive differentiation and new market developments.  

Franchise and Vendor Management:

• Increased revenue by 20% by partnering with Tata Consultancy Services iON to launch digital examination centres for various state and central government examinations that include JEE Mains, JEE Advanced, NTSE, CUET effectively managing recruitment, end to end operations, communication between teams and infrastructure setup.
• Key and first POC for end-to-end franchise launch processes, contract management, and central functional teams to reduce operation costs by 15% and ensuring adherence to brand guidelines, engage in strategic negotiations, and IT implementation for seamless operations and business expansion
• Scaled Business models into multiple franchisees at strategic locations to achieve increased profits by 30% of total revenue and maximum value from Territory Business Heads. 

Digital Transformation and IT Strategy:

• Adopted Learning management systems to digitalise curriculum, and deliver quality e learning for a business worth Rs 10crore ensuring accurate budget management and KPI monitoring.
• Adopted Enterprise Resource planning (ERP) to improve and upgrade administration process for better operational efficiency and improving efficiency by 25%.
• Spearheaded the digitization of educational resources, implementing e-learning platforms and partnering with the National Digital Library, enhancing access to over 3,000+ digital books and journals.

Stakeholder Engagement and Client Engagement:

• Acted as a Business Partner between central functional teams and franchise partners, ensuring seamless communication and alignment of goals for smooth operations of a Rs 5 Cr Business model.
• Improved employee retention by 20% through strategic HR interventions, problem solving through career development initiatives and enhanced employee engagement practices.
• Identified and Implemented 20% annual cost savings plan by Managing end-to-end project lifecycles, and building strategic industry relationships including securing University Grants Commission (UGC) status, resulting in permanent affiliation.
• Improved placement outcomes and career services for students by 50% by building strategic partnerships with senior HR leaders and industry stakeholders.

Operations and Project Management

• Team Leader of 150 people directly reporting to me for Business Development and daily operations. Planned overall academic calendar to 1000 students per year by leading admissions, academic and administrative operations. 
• Ensured strict process adherence to SOPs across all functional areas (Admissions, Academic Delivery, Finance & Administration), achieving consistent quality standards and regulatory compliance

ESG Initiatives:

• Built transparent mechanisms of fund raising and donations by initiating processes and negotiations toward Corporate Social Responsibility (CSR) initiatives achieving 100% solar electrification, sustainable water systems in semi arid regions.
• Collaborated with state agencies to provide free technical education to over 1,200 students annually, supporting community development and inclusion.

• Business Partner in Operations of delivering transparent, punctual execution of national competitive examinations by various government like Public Service Commissions, National Testing Agency, Common Entrance Tests, Joint Entrance Tests etc.