• Identified a process automation opportunity in test diagram creation for gas generation plants by integrating software tools—resulting in a 72% reduction in time and an annual saving of 4,800 man-hours (~ INR 45 lakhs) 
• Worked on net-zero hydrogen production & liquefaction project, a world-scale energy complex worth $1.3B (CAD) in Canada

Product development and UX  

• Launched 10+ new product categories of hobby kits and gifting, driving a 25% revenue growth and brand repositioning
• Enhanced web app with activity-based learning and gamified rewards; 3x growth in feature interaction and 15% increase in new signups
• Revitalized product packaging to increase customer call to action leading to a cross-sell rate of 20% and higher user engagement 
• Growth strategy and market expansion
• Penetrated 2 new customer segments within 6 months, contributing to revenue diversification and higher sales volume
• Organized 8 workshops to grow hobby community, build product awareness, engage target audience and map customer journey Operations and efficiency
• Deployed AI-based assistants, eliminating additional hires for up to 4 roles, driving lean operations and optimizing resource allocation
• Utilized 3D printing for faster design validation, reducing iteration cycle by 60% and accelerating time to market by 25%
• Strengthened in-house manufacturing and assembly processes, reducing cycle time by 70% and man hours by 40% Product Marketing & Customer Outreach
• Led product launches of 4 new offerings, coordinating design, marketing, and content to ensure timely and impactful market entry
• Created and executed ad campaigns for 2 products, driving brand visibility and user interest through visual storytelling

Digitalization

• Performed data analytics on steam turbine projects, resulting in cost savings of INR 2.2 crores annually and project standardization
• Developed excel application for system design which reduced engineering time by 75% and increased productivity by 67%
• Integrated business processes with Microsoft Power Platform, reducing customer response time from several weeks to 2 days
• Developed low-code applications using Power Apps integrated with databases for real-time data access to sales and factory operations

Change Management

• Led a digital change initiative for 100+ employees, organizing weekly meetups, ad campaigns, technology capability demonstrations, software training, brainstorming sessions and transforming to entrepreneurial culture for a future-ready agile workplace

Stakeholder management

• Managed 25+ clients for steam power projects to gather requirements, resolve site queries and ensure delivery milestones
• Collaborated with engineering and procurement teams to identify cost optimization opportunities and achieved 60+ lakhs savings
• Led quality reviews with senior management and implemented CAPA strategies in more than 50+ engineering site issues
• Managed sub suppliers of 8+ equipment to resolve manufacturing challenges and ensure design & cost compliance

Product development

• Designed inhouse lubrication system gaining 60% reduction in manufacturing lead time and saving 3000+ man hours
• As a part of the R&D team, developed a 1kW alkaline electrolyzer powered by solar energy, enabling clean hydrogen generation

Process improvement and standardization

• Simplified new vendor onboarding process with reduction of 50 man-hours effort, introducing checklists and standard design template
• Served as Quality representative driving process compliance and meeting monthly KPI targets achieving 95% success rate

People & Organization

• Created and hosted wellness podcast focused on health and well-being, aimed at promoting holistic employee wellness
• Directed a remote employee engagement event to boost morale and team connectivity during the lockdown for 2 years