A competent professional with 10 years of experience in the areas of Customer Servicing, team Leadership, Operational Planning, Staff Planning Product, Business Development, Team Management, General Management Tactical Decision Making, Visual Merchandising, Shop Management, Business Administration, Interpersonal Communication.
Business Manager-Central, Future Group
Managed a team of 50 to handle business worth 7200000 INR.
Achieved 100% of the annual target by maintaining inventory of 45,000 pieces for 22 brands, managing visual merchandising on the shop floor, of the area around 15000sqft, and overseeing a staff of 50 to ensure100% smooth operations.
Generated 29200000 INR revenue and achieved 120% of the sales target for the year 2014
Led a team of 10 to handle retail operations including daily cash handling procedures, visual merchandising, customer service, and inventory maintenance of approx 10,000 pieces.
Mom n Me
Generated revenue of INR 1.8 M and achieved more than 100% of the target for 2012, the first year of operations.
Achieved 20% year-over-year growth of sales, worth INR 10800000, by managing inventory and staff, for 2013-2014.
Received Best Store Award (110 stores) and Best Manager Award(200managers) for excellent performance in 2012-2013
Managed retail operations including daily cash handling procedures, visual merchandising, customer service, reviewing staff duties, and store opening and closing procedures.
Ensured display of fresh arrivals as per visual merchandising guidelines; maintained inventory to avoid shrinkage and ensured that base and buffer stocks were available on the floor