Preyanshi Singh
8 Years 5 Months Overall Experience
Functional Areas
Education
Rungta College of Engineering and Technology
B.E in Electronics and Telecommunication
2010-2014
Accomplishment
Special Achievement Award
Received a 'Special Achievement Award' from TCS for delivering results of 1.5 Lakh students amidst the pandemic.
Customer Satisfaction Index
Received 100% in Customer satisfaction Index
Certification
Certified Scrum Product Owner
2023
Experience
Tata Consultancy Services
5 Years
Project Manager
Apr’18 - Mar’23
- Spearheaded digital transformation project to implement TCS iON ERP for multiple education institutes, resulting in reduced manual effort ~70%, optimized examination processes, and enhanced data accuracy
- Successfully managed backlogs and collaborated with cross-functional teams, prioritizing features based on user stories and business goals to ensure efficient product development
- Implemented an ed-tech cloud-based solution for critical applications such as result processing, question paper setting module, and online attendance marking module, resulting in enhanced accessibility and scalability while reducing infrastructure costs by ~20% through resource optimization
- Developed and executed innovative solutions for processing results of 1.5 Lakh+ students during COVID-19, maintaining the integrity of the exam process.
- Orchestrated seamless integration of facial recognition attendance system at IIM Indore, achieving a remarkable 99% reduction in manual intervention, enhancing accuracy, and streamlining student attendance tracking.
- Collaborated with third-party vendors including EssL, SBI, and MindLogics for data and payment gateway integration.
- Conducted comprehensive training sessions for 150+ institutes, created user manuals, and facilitated smooth system adoption.
- Designed and implemented 50+ customized reports and dashboards for real-time data monitoring.
Tata Consultancy Services
1 Year 2 Months
Project Lead
Jan’17 - Mar’18
- Identified areas of automation and led automation initiatives for Commodity, Equity, and Forex trades for a leading US-based investment banking firm using AI pattern recognition, reducing manual effort by 60% and increasing efficiency
- Proactively analyzed issues, improving customer experience, and presented reports to stakeholders, from APAC, North America, Europe, Africa, in meetings
- Efficiently managed 3 shift schedules, allocated resources, and developed comprehensive documents to enhance team operations and troubleshooting
Tata Consultancy Services
1 Year 6 Months
System Engineer
Jun’15 - Dec’16
- Efficiently offered global support to QA department of Morgan Stanley, ensuring system stability, and adeptly resolved user issues through internal tools like ServiceNow, Sockeye, and Leela.
- Performed weekly database refresh activities to ensure smooth data migration from production to QA environment
Tata Consultancy Services
9 Months
Developer
Oct’14 - Jun’15
- Participated in the development and maintenance of HSBC bank's "Substantial Shareholding" application as a Java Developer.
- Collaborated with clients, analyzed requirements, and designed and implemented technical solutions.
- Developed, tested, and released small features using Java, Spring, Hibernate, JDBC, and SQL for database operations, ensuring the smooth functioning of the application.