I possess a working experience as a SDET – Software Development Engineer in Quality Assurance in my previous company in 2 domains of BFS and TTH.
In the BFS (Banking & Finance & Securities) domain, the application was primarily related to Loans, Insurance, Credit Card, Communication, and Overdraft functionalities. My responsibilities consisted of maintaining the product quality in the major functionalities of the application by performing server-side and client-side verification. The target was to achieve a zero defect leakage.
In the TTH (Travel technology and hospitality) domain, the application was related to airline ticket booking, branding, seats and ancillaries, ticket rebook – voluntary/involuntary, and ticket refund features. My responsibilities were to maintain the quality of new enhancements and to ensure that the enhancements did not introduce new defects into the system.
I was also responsible to monitor the SLA/KPI data and meaningfully report them to the customer, regularly.
Functional Areas
Education
Indian Institute of Technology, Mandi
B.Tech, Computer Science & Engineering.
Accomplishment
'Star Team Award' for outstanding contribution to the organization in the successful completion of the project.
'On The Spot Award' for a contribution toward a successful product release.
'Special Initiative Award' for engaging in various events and creating awareness on Security Policies in the organization.
Certification
Certified SAFe® 5 Product Owner/ Product Manager
2022
Lean Six Sigma Green Belt Certified
2022
Certified SAFe 5 DevOps Practitioner
2021
Certified SAFe Practitioner
2019
Experience
Tata Consultancy Services, Gurugram
7 Years 3 months
IT Analyst
Activities performed in compliance to the agile mindset in IT operations
Understanding the functional requirements comprising of User stories
Design the possible test scenarios via thorough analysis
Perform feasibility analysis to determine automation scope
Automate test cases
Verification of test scenarios via manual and automation testing for product release
Defect reporting, tracking and closure for future reference and trend analysis
Capturiing, monitoring and reporting SLA/KPI statistics as per client needs