• Strategized the Product Roadmap with the Product Management Team, aligned to the E2E vision of Vodafone’s Tech 2025 strategy
• Drove seamless operations of a 25-member Scrum team, comprising colleagues from 4 vendor teams, and orchestrated dependencies across 15 solution teams
• Led the team’s transition from Scrum to Kanban, improving agility and responsiveness to change with ~10% more stories to completion

• Led QA/ Functional teams for clients operating in diverse domains such as the US State government, Hair Salon Operator, Pharmaceutical firm, and Waste and Energy Leader
• Provided end-to-end solutions to ~1 million residents enrolled in various US State Benefits Schemes, from enterprise architecture effort wireframe designing to testing and delivering the self-service portal.
• Build internal capabilities and Best practices leading to the award of a 440K Project to the firm

• Implemented and optimized QA/testing processes for the firm.
• Bridged the gap between user needs and product strategy by analyzing QA queries and collaborating with product/project managers to translate them into actionable features

• Orchestrated seamless vendor transition and defined the strategic direction for engagement through impactful initial projects, ensuring alignment with long-term business objectives
• Built knowledge capital through regular reviews, documented lessons learned, and best practices, driving continuous improvement and maximizing future client success.
• Empowered first-line resolution as Defect Manager, mitigating risks and ensuring project success by swiftly tackling business-critical issues

Test Engineer & Internal Auditor – CMMi5

• Responsible for minimum defects implementation of Project-Portfolio Management tool for client operating in different continents
• Audited multiple projects for overall health under CMMi L5 guidelines