Managed growth by market analysis and streamlining student acquisition

• Elevated the revenue chart by 120% by streamlining the tip-to-toe admission process
• Doubled the admission queries (230% increase) by conducting seminars and webinars
• Developed GTM strategies by doing market and comparative analysis

Conceptualized, Built, and optimized L&D-sales function for an Ed-tech startup, along with simplifying sales and post-sales processes

• Achieved 2.5 CR revenue within the training cycle by revamping the training module and implementing on the job training plan
• Increased trainer throughput by 90% and reduced attrition by 50% by conceptualizing MDP for trainers and business managers and training on the relational leadership model
• Created and successfully implemented the first-ever online training module in the organization during the pandemic, leading to an effective online sales model
• Trained over 1,500 sales associates and cut down attrition to 9% post-training (avg~35%) by inducing a growth environment and introducing a buddy system
• Identified customer needs via observing 100+ sales sessions and worked on creating a product segmentation, leading to increases in revenues in each stream by 75%
• Reduced refunds by 45% by training the customer relationship team to optimize communication processes and bridge gaps between expectations and product offerings

•Implemented single-product team structures by working as a juncture between Sales, Product, and Content teams, ensuring coordination and efficient processes

Built a team of 4 Senior managers and 18 Trainers, driving sales apprentice efficiency

Led sales operations for a regional office and spearheaded the revenue charts

• Generated a monthly revenue of 1.8 CR (avg~ 1.2cr) with a team of 30 employees
• Spearheaded sales team and explored new avenues of capturing market and increasing conversions by democratizing lead distribution and streamlining follow-ups
• Hired, trained, and enabled sales associates to function in line with organizational expectations by assisting them in field sales experiences and cold-calling

Applied ground-level sales principles to generate revenue for a leading EdTech start-up

• Amplified business chart by 1.2 CR by increasing consumers using app campaigns, direct sales (field sales), and internet intermediaries, attaining 40% sales-visit conversion
• Achieved a portfolio of 235(avg~120) B2C users by conceptualizing a referral program leading to the acquisition of an additional 100 clients
• Part of the initial team to launch the Direct sales model in the North region
• Promoted to Senior Associate within 7 months (avg~ 11); Team Lead in 1 year (avg~ 1.3 yr.) to lead a team of 4 associates along with individual responsibilities
• Launched sales operations leading to the formulation of revenue streams in J&K, Uttarakhand, and Punjab