Anuradha Ojha

Anuradha Ojha

7 Years 8 Months Overall Experience
Seasoned IT professional with 7.5+ years of experience in leading quality assurance projects for global clients in banking domain. As a Technical Lead, she managed end-to-end project delivery while negotiating with clients on resource allocation, and contingency planning in a multi-vendor team setup. She was responsible for designing test strategies, client demonstrations, and problem-solving through innovative proposals.

Functional Areas

     

Education

College of Engineering and Technology
B.Tech.

2011-2015

Accomplishment

Received SPOT Award for Q4 2020 at Dish Technologies
Saved ~ 160 manhours by initiating optimal test management practices at Dish Technologies
Awarded the ‘Star Employee Award’ in TCS for e-Servicing automation project

Certification

Certified on Blockchain platform - Corda For Business Professional

2023

Certified Scrum Product Owner from Scrum Alliance

2020

Experience

IBM

1 Year 7 Months

Test Specialist

Sep'21 - Mar'23

Project Lead for a global banking firm’s digital dispute testing of mobile banking application

  • Led a multi-vendor QA team of 10, delivered 75+ test modules saving 60 FTE hours & $2M cost annually
  • Conducted client-stakeholder discussions and demonstrated product usability for 35+ features
  • Ensured application testability by monitoring environment readiness and tracking 1k+ scenarios
  • Designed test strategy - resource allocation, effort estimation and data contingencies
  • Enabled faster releases and defect resolution by automating retail debit card dispute testing
  • Improved mobile test efficiency by 90% with automated root cause analysis through Seetest productivity tool
Dish Network Technologies

1 Year 9 Months

Senior QA Engineer

Jan'20 - Sept'21

Lead/ Team member for NLP based Voice & Legacy IVR webtool application

  • Designed 40+ IVR workflow and negotiated buy-in on product feature requirements
  • Collaborated with vendors for seamless test integration by managing & resolving conflicts
  • Achieved ~50% productivity boost per release by automating IVR parameter configuration
  • Optimized wait times by ~65% through customer feedback analysis, enhancing user experience of NLP-based IVR
  • Contributed to talent acquisition and mentoring new recruits

 

Accenture

1 Year

Test Analyst

Jan'19 - Jan'20

Team member for web application testing of marketing & promotions platform

  • Set up testing infrastructure– created testware and version-controlled artifacts 
  • Managed and prioritized testing activities in Agile environment for ~20 sprints
  • Carried out web application testing & walkthrough of test modules
  • Analyzed complex navigation workflow & executed test scripts using Page Object Model

 

TCS

3 Years 6 Months

Systems Engineer

May'15 - Oct'18

Team member for a global banking firm’s e-Servicing automation of credit card web application

  • Contributed to building test automation framework for customer credit card web app
  • Executed test scripts & maintained bug fixing and tracking through JIRA
  • Maximized test coverage through BDD automation framework
  • Modularized and optimized product feature test cases using SpecFlow with Gherkin