Experienced manager with a demonstrated history of working in the IT consulting and manufacturing industry. Well-versed in cloud implementation projects and digital technologies. Worked in multiple roles involving consulting, project management, implementation & support, offshore-onshore coordination and client engagement.
Functional Areas
Education
Indian Institute of Technology, Delhi (2010-2012)
M.Tech – Atmospheric Oceanic Science & Technology
UP Technical University, Greater Noida (2003-2007)
Delivered 10+ projects and 50+ enhancements related to cloud implementation and automation
Worked on proposals and presented to clients
Managed greenfield transformation journey for staffing industry client; revamped business processes and migrated in-house applications to the cloud.
Delivered partner relationship management portal (sales and service cloud, knowledge management, chatbot and community cloud implementation) for a retail industry client
Delivered automation that made the client’s ATS platform GDPR compliant
Delivered iPad Body Armor design app for a global R&D client, streamlining data collection, design and solution
Delivered Org Merge project that led to cost-saving equivalent to 200+ user licenses
Evalueserve, Gurgaon
2 years 9 months
Senior Business Analyst
Jan’13 – Sep’15
Coordinated with the stakeholders across the globe to understand requirements, performed analysis and proposed solutions
Designed and developed Centralized case management and Knowledge management portals for more than 20 site across EMEA, Americas and APAC
Managed multi-country rollout B2B e-commerce portal for an oils & gas client with standardized procurement processes across the globe
Jiwan Plasto Moulds Corporation, Noida
1 years 4 months
Production Engineer
Sep’08 – Dec’09
Planned and monitored production activities on the Shop floor
Troubleshoot any issue related to man and machine
PPAP Co. Ltd, Noida
1 years 4 months
Team Lead Assembly
Jun’07 – Sep’08
Planed and monitored production activities on the Shop floor
Implemented Toyota production system on shop floor